Terms and Conditions

Delivery Information

Delivery is FREE for purchases above $99 in a single invoice to a local Singapore address.

Delivery will usually be made in 3-7 working days, upon our confirmation of the items availability and receipt of payment.

Deliveries below $99 for small items will incure a delivery charge of $20.

In the event that our attempt to deliver the merchandise to you on the agreed date and time slot is unsuccessful due to no fault of J-Kidz, we regret that we will not be able to leave them with a neighbour or otherwise.

A re-delivery arrangement can be arranged at an additional cost of $20.

The above terms and conditions are applicable for delivery within Singapore, except Sentosa, Jurong Port, Keppel District Park and Changi Cargo Complex where an additional charge of $10 applies. For further clarifications please email us at info@j-kidz.com.

For overseas shipping, kindly email us at info@j-kidz.com.  We will be able to provide you with the information you require on the merchandise, such as weight and dimensions of the package, for your appointed courier company to provide you with overseas shipping charges. J-Kidz shall not be responsible for any loss or damage to merchandise after collection by your appointed courier at our office.

 

Returns and Exchanges

All items sold are not exchangeable or refundable unless due to manufacturer’s defect. Items that are for exchange must be returned in an unused condition, in their original state and packaging within 3 days of purchase. An original receipt must be produced to show proof of purchase.

For personal hygiene purposes, merchandise categorises under bedding, feeding items (unless faulty) are non-refundable and non-exchangeable. J-Kidz reserve the rights to change the terms from time to time without prior notice.

For details, do visit our website.

Contact number : +(65) 9239 2874

Email: info@j-kidz.com

 

Payment Methods

We accept Internet Bank Transfer and Paypal payment online.

Bank Transfer:
DBS CURRENT: 010-903596-6

Other information:

Address : Blk 9002 Tampines Street 93 #03-40 Singapore 528836 (Strictly by appointment only)

Contact number : 9239 2874